If you have any questions or need some clarification, please read through our FAQ’s. If you have further questions, please do not hesitate to call (913) 780-JUMP.
Our Collection of Bouncers
How many children can fit inside a bounce house / moonbounce?
Max weight is 1000-1500 lbs total depending on the bouncer. Typically you can fit between 6-10 children inside a bounce house / moonbounce.
Is there a weight limit to jump inside the inflatable?
Yes, most manufacturers suggest a maximum of 250 pounds per person. However, adults exceeding that weight limit may enter the bounce house / moonwalk with their child, so long as they do not jump.
Do I need to take my shoes off inside the bounce house?
Yes, shoes must be taken off on inflatables.
Are the inflatables clean?
Yes. All of our inflatables are thoroughly cleaned between each use. We are committed to making sure that your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another customer. This way, you’re always guaranteed a unit that is safe, clean, and in good working order.
Are inflatables safe?
Absolutely! As long as all the rules outlined in the rules and regulations form are followed, and the unit is supervised at all times, they are very safe. We will request you sign a form and give you a copy on the day of the delivery. We secure the base of all inflatables. Sand bags are used for surfaces such as gym floors, packed gravel, cement or asphalt where stakes cannot be used.
Who sets up the equipment?
Top Flight Bounce House representatives will deliver and set up all rental equipment (which includes rolling out, inflating, anchoring, and securing moonwalks) at your event location. This is done to ensure your safety and the safety of the equipment. Set-up takes approximately 15-30 minutes for moonwalks and 20-30 minutes for water slides.
How long does it take to set up the inflatable?
It takes approximately 15-30 minutes to set up a unit and review the rental agreement with you. Set up time does not interfere with rental time. (e.g., If you booked for 4 hours, you will have the full 4 hours for play).
What time do you deliver and pickup inflatables?
Most of our rentals are anytime from 8am to 9pm. The typical ranges of rental time are 4 or 8 hours. You decide on the specific time you want the inflatable(s) set up and we’ll be there between 30 minutes and 1 hour before the scheduled start time. Also, you do not pay for our setup time; all rental periods are jumping time only. Picking up is based on the number of hours you rent for. Special arrangements can be made if you need to leave (e.g., dinner or another party) by a certain time, just let us know.
Can the inflatables be set up in a fenced yard?
Yes, a standard double gate is fine. We’ll bring the unit rolled up and it will be wheeled in on a hand truck.
How much room do I need?
For bounce houses / moonbounces, you will need approximately an 18′ x 18′ area with a vertical clearance of at least 15′. Each inflatable has it’s own specific dimensions, and the area needed depends on the size of the unit you select. All inflatables require a flat area to be set up on (no slope).
How is the inflatable secured to the ground?
For grass surfaces, we use 18-inch metal stakes to secure our bounce houses / moonwalks to the ground. For concrete locations, we use sandbags to secure the bounce house / moonwalk.
Is there a charge for delivery & set-up?
Free delivery for locations within 25 miles of Kansas City. For locations more than 25 miles from Kansas City, there is a $50 fee. This includes delivery, set-up, and pick-up.
What is your delivery policy?
Delivery and setup is free inside the Kansas City limits. If outside the city limits, we have a 25 mile delivery radius. Deliveries beyond the 25-mile radius may be charged a delivery fee and confirmed on a case-by-case basis.
Top Flight Bounce House reserves the right to refuse delivery beyond our 25-mile radius. Delivery distance is based on our address at:
406 NW Business Park Lane,
Riverside, MO 64150
Is it cheaper if we pickup the inflatable(s) ourselves?
No. In fact, we do not offer this option. All of our drivers are trained as professional installers and are certified by Top Flight to be the exclusive installers of our equipment. When the safety of your children is of a concern, it is always best to leave it to the professionals to do the work. In addition to this, the liability insurance that we carry does not permit unauthorized setup or moving of our equipment.
Can we set up the inflatable in an area where there is no electricity?
We do not provide generators, but one can be used if the event is located at a place that does not have electricity. All parks do not provide electricity. So it is up to the customer to have that information and be prepared accordingly.
Please note: Our inflatables require one blower. The blowers run continuously and typically pull 10-12 amps, but peak at approximately 15 amps when initially started. Also when renting a generator make sure it is over a 5000 watt generator to push our blowers.
* Two or more blowers on the same circuit will most likely trip the circuit breaker.
** Electrical outlets on the outside of a residential home are usually on the same circuit.
Important note: the customer is responsible for knowing if the location has electricity available and/or providing their own generator. The customer will not be refunded their deposit if Top Flight arrives with the inflatable and the area or park does not have electricity or you as a customer does not provide a generator.
What is your cancellation policy?
If your event is cancelled, simply let us know 72 hours before the scheduled delivery date/time and we’ll promptly cancel your reservation. If a deposit is required, a refund of your deposit will be made only if your reservation is canceled due inclement weather (rain, high winds, etc.). Top Flight Bounce House reserves the right to cancel delivery on short notice if it is determined that weather will be a factor in the safety of the participants or harmful to the equipment in any way. Top Flight Bounce House cannot guarantee weather conditions, and if the equipment is delivered by Top Flight Bounce House and accepted by customer, then customer shall not be entitled to any refund whatsoever if weather conditions prohibits safe use of the equipment or if customer elects not to use the equipment due to weather or other causes.
How far in advance do I need to order?
We suggest 3-5 weeks in advance before your scheduled event for our standard moonbounces. However, we generally have inventory available for last minute bookings, but don’t be too picky about style preference. All units are booked on a first come, first serve basis, regardless of payment status.
What types of payment do you accept?
Cash or credit card.
When is payment due?
Once we arrive, we will collect the balance as quoted to you.
Do you have insurance?
Yes. Top Flight Bounce House is licensed and insured.
The first thing you should find out from a prospective rental company is whether or not they are insured. Moonwalk (inflatables) rental insurance covers liability in case of an accident where the moonwalk company is at fault.
It does not cover injuries or minor accidents that happen while the inflatables is under your supervision.
So why should you care? A company that has made the effort to get insurance has made a commitment to a safe operation. It shows longevity (fly-by-night companies don’t bother with the expense of insurance) and a concern both for your safety and the long-term success of their own company.
In some states (but not all) insurance is required by state regulations. An inflatable rental company operating without insurance is operating illegally in those states. In states without regulations, inflatable operators should still be insured.
Keep the kids engaged and happy at the birthday party or church event. Then call Top Flight Bounce House. (913) 780-JUMP.